It all started with a Midas coupon for a free oil change that led to four new tires. I knew I needed tires, but I certainly didn’t want to pay Midas prices. So when my guy told me the price, I just happened to be sitting at the computer and was able to tell him how much they really cost. He said he’d call me back. He did, and he met the lower price. Rather than immediately moving forward with the work, I pressed my luck and told him, “Throw in a pair of windshield wipers, installed, and you’ve got a deal.” He said he’d ask his manager. Deal done.
Then there was the Sear's charge for $58.27 for a replacement filter for a refrigerator we don’t own. To be fair we did own it for the day or two it took to be delivered, at which point we found we couldn’t get it through the kitchen doorway. Anyway, when we bought the fridge we signed up for automatic filter replacements and never thought to cancel that service. When the filter arrived in my mailbox a couple weeks ago, I wrote on it “Return to sender” and stuck it back in the mailbox. Then the credit card bill arrived.
I called Sear's and was told that the part had been shipped to me FedEx, and without a tracking number, I had no proof that I had actually returned it. I explained that I assumed it was sent by U.S. Mail (given its arrival in the mailbox) and so that’s how I returned it. “Well we haven’t received it ma’am. Maybe give it more time?" I called again a week later. Still no part, but they’d look for it. And I was to trust that they would really look for it, just like I was asking them to trust that I’d really returned it. We were playing the trust game.
I wrote a letter. It was a very good letter. I referenced my loyalty as a Sear's customer. A day after I mailed the letter (hence, before they could have received it), I had an email from Sear's letting me know the $58.27 was coming off my bill. Nice.
Just today I enjoyed a $50 savings on an American Airlines flight I’m taking to California in early July. Why? Because several months ago I found a cheaper price on one of those travel websites when a booking flight for Ian. Despite the rigmarole involved with proving the difference, I persevered and not only secured the cheaper price directly from the airline, but was also given a code for $50 off my next flight. Sweet, right?
And then there was my dad’s Rusty Wallace 8-lap race car driving experience scheduled for this Saturday. I had found the offer on Groupon and given it to him for Christmas. Unfortunately, just last week my dad was diagnosed with degenerative back disease and he's in serious pain. This is not the time one wants to speed around a race track at 200 miles an hour. A phone call to Rusty’s people, a phone call to dad’s doctor, and a live chat with Groupon and I have my money back. Well sorta. I have Groupon bucks waiting for me.
I’m telling you all this for three reasons:
- Because I haven't had anything else to write about in a long time,
- So you’ll think I’m really awesome, and
- To show you that it takes fairly little effort to save some serious dough.